Joining should be simple for members, without making the membership model simplistic.
Give people a clear way to join online, while your real membership model does everything it needs to behind it. Grades, approvals, proposers, concessions and renewals all sit behind one application.
An application, not a checkout
Joining an association isn’t buying a jumper. There are eligibility rules, an approval step, sometimes a proposer or panel, and payment may need to follow a decision. Your People treats joining as an application. The online form feeds a queue your team reviews, with approval, invoicing and membership status following the process you set.
Online application
One clear way to apply, for individuals or for organisations. Applicants tell you what you need to know once, online, instead of sending forms and emails back and forth.
Application queue
Every application lands in a queue your team reviews and approves, so nothing sits in an inbox waiting for someone to notice it.
Proposer, seconder or panel
Add the steps your body needs, where it needs them. If your process involves a proposer, a seconder or an assessment panel, the application carries them.
Payment timing
Payment follows your approval process rather than racing ahead of it. If a decision has to come first, the invoice waits for it.
Member record
Approval creates the member record from the details in the application, so your team doesn’t retype what the applicant already told you.
Grades in your members’ own words
You define the grades and name them the way your body does: by qualification, company size, length of service, ritual or role. Add a grade, set its prices and it’s ready to use. There’s no fixed Student / Member / Fellow list to bend yourself around.
Individual and organisation membership
Run both side by side in the same system, each with the grades and rules that suit it, rather than bending one model to fit the other.
Multiple grades
Create as many grades as your body uses and give each its own price points. Add a new one when your rules change.
Concessions and reduced rates
Reduced rates for retired members, career breaks, students and others, set up as part of how you price membership.
Organisation members
An organisation joins as a member, with its people seated beneath it, so the company and the individuals stay connected.
The lifecycle, handled for you
A membership doesn’t stand still. Your People tracks each stage a member moves through, and the member number and history are preserved through every change. Renewal reminders and online renewal help keep the process moving.
Pending
An application has come in and is waiting in your queue for review and approval.
Active
The application is approved and the membership is in place, with the member record created and ready to use.
Grace period
Renewal is due but the membership hasn’t lapsed yet, so there is room to chase it and for the member to renew online.
Lapsed
The membership wasn’t renewed. The member stays on record, with their number and history intact.
Reinstated
A former member comes back and picks up where they left off, with the same member number and their full history.
Our automated membership renewal notice emails, & online membership renewals process allows users to renew in minutes, without any demands on internal staff.Implementing Your People has provided considerable benefits to the organisation in terms of increasing revenue, and streamlining the renewal process. The new online shop delivers regular revenue.
See it with your own membership model in mind
We’ll look at how joining works today, including grades, approvals, payment and renewals, then tell you where it could be simpler. If we’re not a fit, we’ll say so.